Terms & Conditions

TERMS AND CONDITIONS OF PURCHASE

All's Well Waterspa, Updated Oct 2026


WATERSPA SESSIONS, EVENTS AND MASSAGE TREATMENTS

1. General Terms 

All’s Well Waterspa sessions offer guests a 120-minute spa experience, a variety of spa and sauna events, and massage treatments. These Terms and Conditions apply to all single-session and multi-visit packages, special events and promotions, and massages and treatments.

2. Purchase and Redemption 

• Single Pass and 10-Pack options are available for purchase.
• Each pass grants admission for one (1) individual to one (1) 120-minute waterspa session.
• Packages may be redeemed at participating mobile sauna locations operated by All’s Well Waterspa. 

• Guests must reserve their session in advance via the booking platform provided.

 3. Non-Refundable
All purchases are final. Waterspa passes and packages are non-refundable and may not be exchanged for cash or credit. Passes may not be resold.

4. Validity
All passes and packages never expire. However, All’s Well Waterspa reserves the right to modify or discontinue programs at any time. 

5. Guest Responsibilities
Guests must:

  • • Bring their own sauna attire and water bottle.

  • • Complete a Waiver and Release prior to participating.

  • • Follow all posted safety rules and staff instructions.

  • • Be responsible for their own health and well-being while participating.

6. Right to Refuse Service
All’s Well Waterspa reserves the right to refuse service or deny entry to any guest for reasons including, but not limited to, unsafe behavior, intoxication, harassment, or failure to follow facility guidelines. No refunds will be issued in such cases. 

7. Liability and Assumption of Risk
By purchasing or redeeming a waterspa pass, the guest acknowledges and accepts all inherent risks associated with sauna use, including but not limited to heat-related illness or injury. Guests participate voluntarily and at their own risk and must sign a waiver and release in order to redeem waterspa passes.

8. Modifications
All’s Well Waterspa reserves the right to modify these Terms & Conditions at any time without prior notice. Updated terms will be made available on the official website. 

9. Facility Availability & Modifications 

All’s Well Waterspa reserves the right to modify operating hours, amenities, or offerings as needed for maintenance, events, or health and safety regulations. All’s Well may substitute or discontinue specific benefits if required. Equivalent value will be provided when possible.

10. Contact 

For questions about All's Well passes, memberships, treatment services, or these Terms, please contact: All’s Well Waterspa – info@allswellwaterspa.com